RAISE THE FLAG: As new-vehicle sales continue to slump, many franchise dealers are considering adding a buy-here, pay-here operation for the first time.
As financing for credit-challenged customers gets harder to find, more new-car dealers are turning to in-house financing to get the deal done.
Albert Einstein once said, “The definition of insanity is doing the [...]

January 2009

BHPH and Rent-to-Own Panel

Clockwise from upper left: Kevin Day, Rob Hagen, Laura Nidelkoff and Jerry Tarbell

At the F&I and Special Finance Conference & Expo, our panel of experts weighed in on the positives and negatives of BHPH and RTO, as well as the differences between the two.

On Sept. 16, 2008, Master Dealer Services’ Kevin [...]

From the front lines to the F&I desk, maximizing profits depends on developing the right sales processes and holding your sales team – and management – accountable.
Just about anybody who’s ever sold cars has had a sales manager tell them to get on the point and catch every customer who rolled on the lot, [...]